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Privacy Policy

Updated 29 March 2023

This Privacy Policy describes how your personal information is collected, used, and shared when you visit multic.io (the “Site”).

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website or providing you with a notification). We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.

Personal Information We Collect

Information You Provide to Us

We collect information you provide directly to us. For example, you share information directly with us when you create an account, fill out a form, submit or post content through our Site, purchase a membership, communicate with us via third-party platforms, request customer support, or otherwise communicate with us. The types of personal information we may collect include your name, display name, username, bio, email address, business information, your content, including your avatar image, photos, posts, responses, and series published by you, and any other information you choose to provide.

Information We Collect Automatically When You Interact with Us

  • Activity Information

    We collect information about your activity on our Site, such as your reading history and when you share links, follow users, add posts to favourites, and mark posts with like/dislike.

  • Device and Usage Information

    We collect certain information about your device, including information about your web browser type, IP address, unique device identifiers, hardware model, operating system version, time zone. Additionally, as you browse the Site, we collect information about your activity on the Site, such as access times, pages viewed, links clicked, what websites or search terms referred you to the Site. We use Device and Usage Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

  • Information Collected by Cookies

    We use tracking technologies, such as cookies, to collect information about you. Cookies are small data files that are placed on your device or computer and often include an anonymous unique identifier. Cookies help us improve our Site and your experience, see which areas and features of our Site are popular, and count visits. We also work with third party analytics providers who use cookies, web beacons, device identifiers, and other technologies to collect information about your use of the Site and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages, and links clicked. This information may be used by us and others to, among other things, analyze and track data, determine the popularity of certain content, deliver content targeted to your interests on the Site, and better understand your online activity. For more information about cookies, and how to disable cookies, visit All About Cookies | Online Privacy and Digital Security, also, please, read our Cookie Policy.

  • Log files

    “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Information We Collect from Other Sources

We obtain information from third-party sources. For example, we may collect information about you from social networks, accounting services providers and data analytics providers. Additionally, if you create or log into your Multic account through a third-party platform (such as Facebook, Instagram or Twitter), we will have access to certain information from that platform, such as your name, lists of friends or followers, birthday, and profile picture, in accordance with the authorization procedures determined by such platform.

Information We Derive

We may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about your location based on your IP address or infer reading preferences based on your reading history.

Use Of Information

We use the information we collect to provide, maintain, and improve our Site, which includes publishing and distributing user-generated content, personalizing the posts you see. We also use the information we collect to:

  • Create and maintain your Multic account;
  • Provide you with notifications of technical and security updates, as well as other essential administrative and support messages from us.
  • Respond to your comments and questions and provide customer service;
  • Keep you up-to-date on any new content, services or features offered by Multic and provide other news and information we think will interest you;
  • Monitor and analyze trends, usage, and activities related to our Site;
  • Carefully search, evaluate and prevent any malicious, deceptive, fraudulent or illegal activities that could infringe upon the rights and property of Multic and others;
  • Debug to identify and repair errors on the Site;
  • Carry out any other purpose described to you at the time the information was collected.

Sharing Your Personal Information

  • We share personal information with other users of the Services. For example, if you use our Services to publish content, post comments or send private notes, certain information about you will be visible to others, such as your name, photo, bio, other account information you may provide, and information about your activities on our Services (e.g., your followers and who you follow, recent posts, questions, highlights, and responses).
  • We collaborate with vendors, contractors and consultants who need to access personal information in order to provide services. These may include companies that help us with hosting, storage, admin and infrastructure-related activities.
  • We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. In situations where we are required to disclose your personal information due to legal process, we will always inform you in advance and provide you with the opportunity to contest it (e.g. by going to court) unless it is legally prohibited or could pose a risk of harm and/or illegal activity. We reserve the right to challenge any requests relating to users of our Site that we consider to be unlawful or inappropriate.
  • We may share personal information in certain situations where your actions don't match our user agreements or policies, if you've broken the law, or if it's essential for protecting Multic, its users, the public and other people's rights and properties.
  • We share certain personal information with our lawyers and other professional advisors who are helping us to protect and manage our business interests. This is done only when absolutely necessary to get the required advice.
  • We share personal information with your consent or at your direction.
  • We also share aggregated or de-identified information that cannot reasonably be used to identify you. For example, we use Google Analytics to help us understand how our users use the Site--you can read more about how Google uses your Personal Information here: Privacy Policy – Privacy & Terms – Google. You can also opt-out of Google Analytics here: Google Analytics Opt-out Browser Add-on Download Page.

Third-Party Embeds

Multic does not host some of the content displayed on our Site. We allow our users to post content that is hosted on a third-party site, which is then embedded within ours. When a user interacts with this content, it can send information about their interaction to the hosting third party - just as if they had gone directly to the third-party's website. For example, when you load a Multic post page with a YouTube video Embed and watch the video, YouTube receives information about your activity, such as your IP address and how much of the video you watch. Multic does not have the power to regulate or affect the information that third-party services collect through Embeds or the way they use it. This Privacy Policy does not apply to information collected through Embeds. We would highly advise that you read through the privacy policy of the third-party hosting the Embed, as it will provide information about how any data collected is dealt with. To ensure you're fully aware of their policies, please review them prior to interacting with the Embed.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at FAQ - NAI: Network Advertising Initiative.

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Cookies

Web browsers usually accept cookies by default, but you have the option to adjust your settings to remove or reject them. It's worth noting though that removing or rejecting these cookies might limit the functionality and availability of our Site.

Additional Disclosures For Individuals In Europe

If you are located in the European Economic Area (“EEA”), the United Kingdom, or Switzerland, you have certain rights and protections under applicable law regarding the processing of your personal data, and this section applies to you

Legal Basis for Processing

When we process your personal data, we will do so in reliance on the following lawful bases:

  • To perform our responsibilities under our contract with you (e.g., providing the services you requested).
  • In order to conduct our operations and protect our interests, we may process your personal data if it is necessary. This includes using the data to provide, maintain, and enhance our services, analyzing it and staying in touch with you.
  • In order to fulfill our legal requirements (like saving records of consent and tracking those individuals who have refused non-administrative communications), we must comply.
  • When we have your consent to do so. When consent is the legal basis for our processing your personal data, you may withdraw such consent at any time.

Data Retention

When you register on the Site, we will maintain your Information for our records unless and until you ask us to delete this information.

Questions or Complaints

If you have any worries regarding how we are using your personal data, then you are allowed to contact the relevant Data Protection Authority. This way, you can make sure that your rights are being looked after.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@multic.io or use our contact form.